Privacy policy

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Welcome to our Privacy Policy page. Your privacy is of paramount importance to us, and we are committed to protecting the personal information you share with us. This policy outlines what data we collect, how we use it, and your rights as a user of our website.

What Data We Collect

When you interact with our website, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address, when you voluntarily provide these details (e.g., through contact forms or subscriptions).
Usage Data: Information on how you use and navigate our website, such as pages visited, time spent on the site, and interaction patterns.
Technical Data: IP address, browser type and version, device information, and operating system used to access the website.
Cookies and Tracking Data: Data collected through cookies and related technologies to enhance your browsing experience.

How We Use Data

The personal data collected is used for the following purposes:

To provide, operate, and maintain our website.
To respond to your inquiries and provide customer support.
To improve our website’s functionality and user experience.
To send you updates, promotional materials, or newsletters if you have opted in to receive them.
To monitor and analyze usage patterns to enhance website performance and security.
To comply with legal obligations.

Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored on your device and help us recognize you on subsequent visits. We use cookies for purposes including:

Remembering your preferences and login information.
Analyzing website traffic and user behavior.
Improving site functionality and advertising services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

Third-party Links

Our website may contain links to third-party websites, including social media platforms such as our official Social/X page at https://x.com/thepostalmuseum. These external sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their policies before submitting any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server infrastructure with firewalls and encryption.
Regular security assessments and updates.
Restricted data access limited to authorized personnel only.

Despite these precautions, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

User Rights

You have the following rights regarding your personal data under applicable data protection laws:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
Right to Restrict Processing: Request to limit how we use your data.
Right to Data Portability: Request your data in a structured, commonly used format.
Right to Object: Object to certain types of processing, including direct marketing.
Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the information below. We will respond promptly in accordance with applicable law.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: help@sahiqae.com
Phone: +44 300 030 0700
Address: The Postal Museum, Calthorpe House,
15-20 Phoenix Place, London WC1X 0DA,
United Kingdom

We appreciate your trust and are committed to safeguarding your privacy.